good111 Terms and Conditions

1. General Provisions

1.1 Parties to the Agreement

These terms and conditions form a legal agreement between good111 ("Platform", "we", "our") and each individual who uses good111's services ("User", "you"). These terms apply to the use of the good111 website, mobile application, and any related services.

1.2 Nature of the Service

good111 is an online betting and casino platform offering sports betting, live casino, slots, and various other gaming services. These services are intended solely for adults and for entertainment purposes.

1.3 Language and Interpretation

These terms have been prepared in Bengali. In the event of any interpretive dispute, the Bengali version shall be considered authoritative. good111 reserves the right to modify these terms at any time — details of changes are described in section 12.

2. Account Registration and Eligibility

2.1 Age Requirement

Users must be at least 21 (twenty-one) years of age to use good111's services. At the time of registration or at any later stage, users may be asked to submit identity documents (national ID card, passport, or birth certificate) for age verification. Any account found to belong to a minor will be closed immediately and the associated balance may be forfeited.

2.2 Single Account Policy

Each individual may hold only one account on good111. If multiple accounts belonging to the same person are identified, all of them will be closed and the funds in those accounts will be forfeited. Duplicate accounts are identified based on device, IP address, payment method, and personal information.

2.3 Registration Information

All information provided when creating an account — name, date of birth, mobile number, email — must be accurate and up to date. Registering with incorrect or false information may result in the account being closed at any time and deposits and winnings being forfeited. If any information needs to be updated, please notify us through customer support.

2.4 Geographic Restrictions

good111's services are available to users in specific regions. Using the service from areas where online gaming is legally prohibited is entirely the responsibility of the user concerned. good111 accepts no liability for use of the service by circumventing technical restrictions.

3. Account Security and Responsibility

3.1 Protecting Login Credentials

It is your responsibility to keep your account username and password completely confidential. good111 will never ask for your password or OTP via email, SMS, or phone. If you notice any unauthorised access or suspicious activity on your account, contact customer support immediately. good111 will not be liable for any loss resulting from disclosure of login credentials to a third party.

3.2 Third-Party Use

Operating an account on behalf of someone else, placing bets for others, or transferring an account is strictly prohibited. All activity on an account will be deemed to have been carried out by the registered owner.

4. Deposits and Withdrawals

4.1 Deposit Methods and Minimum Amount

Deposits on good111 can currently be made via bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳100 (one hundred taka). Deposit transactions are generally processed quickly, though delays may occur due to network or payment server issues.

4.2 Withdrawal Rules

Withdrawals can only be made to the same payment method used to deposit into the account — bKash, Nagad, Rocket, or Upay. The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawals are generally completed within 10 to 45 minutes. Identity verification may need to be completed before a withdrawal request is processed.

4.3 Source of Funds Verification

good111 may request proof of the source of funds for any deposit or withdrawal. The platform reserves the right to cancel or suspend a transaction if satisfactory proof is not provided.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

good111 offers new members a 100% first-deposit bonus of up to ৳10,000. For example: depositing ৳1,000 adds ৳1,000 in bonus funds, bringing the total balance to ৳2,000 — however, to withdraw the bonus amount, the bonus must be wagered 20 times, meaning ৳1,000 × 20 = ৳20,000 in wagering must be completed.

5.2 Bonus Usage Terms

• Bonus funds cannot be withdrawn directly — they become withdrawable only after the specified wagering requirement has been met.
• If a withdrawal request is made while a bonus is active, the bonus will be cancelled.
• Multiple bonus offers cannot be claimed at the same time unless otherwise stated.
• If bonus funds are obtained through fraudulent activity, all bonuses and associated winnings will be cancelled.
• good111 reserves the right to modify or cancel the terms of any bonus offer.

5.3 VIP Program

good111's VIP program has three tiers — Bronze, Silver, and Gold. Cashback is awarded based on weekly net losses: up to 0.5% at Bronze tier, up to 1.0% at Silver tier, and up to 1.5% at Gold tier. Example: if a Silver member's net loss in a given week is ৳20,000, they will receive ৳20,000 × 1.0% = ৳200 cashback. Advancement to a higher tier is determined at the platform's discretion.

6. Betting and Casino Rules

6.1 Finality of Bets

Once confirmed, a bet cannot be changed or cancelled — exceptions apply in the case of technical errors. For bets that are in progress due to a network disruption, good111's system log will be considered final.

6.2 Odds Changes

In sports betting, odds may change up until an event begins. The odds displayed at the time a bet is confirmed are final. If an event is cancelled or a result cannot be determined, the relevant bet will be cancelled and the stake refunded.

6.3 Technical Issues

If a bet or game is left incomplete due to server downtime, a game engine error, or internet disconnection, good111 will make a fair decision based on saved data. Abnormal winnings resulting from errors in a game provider's software will be cancelled.

6.4 Maximum Win Limit

There may be a set maximum win amount for a single bet or a game session. Any amount exceeding this limit will be cancelled, and users will be informed in advance.

7. Prohibited Activities

The following activities are strictly prohibited on good111:

• Attempting to obtain bonuses or winnings through fraudulent or deceptive means.
• Creating multiple accounts or using someone else's account.
• Attempting unauthorised access to or manipulation of the platform's software, game engine, or payment system.
• Placing bets using bots, scripts, or automated software.
• Money laundering or suspicious financial transactions.
• Attempting to manipulate betting outcomes by colluding with other users.
• Spreading false information with the intent to damage good111's reputation.

8. Account Suspension and Closure

8.1 Closure by good111

good111 may suspend or close an account without notice for any of the following reasons:

• Violation of these terms and conditions.
• Suspicion of fraudulent or deceptive activity.
• Account information found to be false.
• Regulatory instruction or legal requirement.

8.2 Self-Closure of Account

You may close your own account at any time by contacting customer support. Please withdraw any remaining balance before submitting a closure request. Reopening a closed account is at good111's discretion.

8.3 Inactive Accounts

An account with no login or transaction activity for 12 consecutive months will be marked as inactive. A maintenance fee may apply to inactive accounts. Contact customer support to reactivate.

9. Privacy and Data Protection

good111 takes the protection of users' personal information very seriously. Full details on the collection, storage, use, and sharing of data with third parties are set out in our Privacy Policy, which forms an integral part of these terms.

By registering, you consent to good111 using your personal information for the purposes of providing the service, verifying identity, and preventing fraud. Your information is kept secure through SSL encryption and modern security technology.

10. Responsible Gaming

good111 believes that betting and gaming are a form of entertainment, not a source of income. We encourage users to develop healthy gaming habits. The platform offers the ability to set deposit limits and to self-exclude temporarily or permanently.

If you or someone you know shows signs of gaming addiction, our Responsible Gaming page has detailed support information. If anyone appears to be affected by compulsive gambling, please contact good111's customer support — our team is available 24/7 in Bengali.

11. Limitation of Liability

11.1 Service Interruptions

The service may be temporarily unavailable due to scheduled maintenance, technical errors, or circumstances beyond our control. good111 will not be liable for any loss arising from such interruptions.

11.2 Third-Party Services

good111 is not responsible for the actions of third-party game providers, payment gateways, or other service providers. These services are used at the user's own risk.

11.3 Betting Risk

There is a real possibility of financial loss in betting and gaming. good111 never guarantees a specific outcome or winnings. Users knowingly accept this risk when using the platform.

12. Changes to Terms

good111 reserves the right to modify, add to, or cancel these terms at any time. For significant changes, a notice will be published on the website or sent to the registered email address. Continued use of the platform after any changes will be considered acceptance of the new terms.

The latest terms will always be published on the good111 website. You are advised to check this page regularly. To learn more about good111, visit our About Us page.

13. Contact

If you have any questions or complaints about these terms, please contact the good111 customer support team. Our support team provides assistance in Bengali and English seven days a week, twenty-four hours a day.

• Live Chat: Via the chat button at the bottom right of the website.
• Email: [email protected]

For quick answers to common questions, visit our FAQ section — it contains detailed answers on payments, bonuses, accounts, and gaming.