good111 Privacy Policy
This document explains in detail how your personal information is collected, used and kept secure on the good111 platform.
This Privacy Policy ("Policy") forms a legal basis for our relationship with users of the good111 platform. By using the good111 website (https://good111-bet.cam), you are considered to have agreed to the terms of this Policy. This Policy is an integral part of our Terms and Conditions and is effective at the same time.
Your privacy is very important to us. good111 believes that protecting user information is a fundamental responsibility, not merely a legal obligation. In this Policy we clearly state what information is collected, how it is used, and what rights you have.
1. Information We Collect
Various types of information may be collected automatically or directly when you create an account or use the good111 platform. The information collected is listed below by category.
1.1 Registration and Identity Information
Information you provide when creating an account:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Password (stored in encrypted form)
- National ID card or passport details (where identity verification is required)
1.2 Financial and Payment Information
We collect payment-related information to process deposits and withdrawals. good111 currently handles transactions through bKash, Nagad, Rocket and Upay. We store your mobile banking number and transaction records, but your PIN or wallet password is never collected.
1.3 Technical and Usage Information
When you use our website or app, the following information may be collected automatically:
- IP address and device identifier
- Browser type and operating system
- Source of visit (referral URL)
- Time spent on the platform, pages visited and navigation patterns
- Game activity and betting history
- Login and logout times
1.4 Cookies and Similar Technologies
good111 uses cookies, local storage and similar tracking technologies to improve site performance and personalise the user experience. You can disable cookies from your browser settings, though this may limit some site functionality.
2. How We Use Your Information
The information collected is used for the following purposes:
2.1 Account Management and Security
- Creating, verifying and keeping your account active
- Confirming your identity at login
- Preventing unauthorised access
- Preventing fraud and money laundering
2.2 Payment and Transaction Processing
Your payment information is used to complete deposits and withdrawals and to keep transaction records. Withdrawals on good111 are generally completed within 10–45 minutes.
2.3 Customer Service and Support
We use your information to assist you properly with any complaints, questions or issues. Our support team is available 24 hours a day, 7 days a week in Bengali and English via live chat and email.
2.4 Service Improvement and Personalisation
- Improving platform performance and the user experience
- Displaying games or offers based on your preferences
- Identifying and resolving technical issues
2.5 Responsible Gaming
Your gaming activity is monitored to detect unusual patterns, which helps us protect users under our Responsible Gaming policy. good111 always prioritises safe and informed gaming.
3. Sharing and Disclosure of Information
good111 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
3.1 Service Providers
Necessary information is shared with trusted third parties to operate essential services such as payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, cybersecurity and customer service. These parties are obliged to use the information only for the specified purpose.
3.2 Legal Obligations
Information may be disclosed in compliance with the law in response to a valid request from a government authority or court, or where required to investigate fraud or illegal activity.
3.3 Business Changes
If there is a significant change in good111's ownership or operations, user information may be transferred to the new party — however, the terms of this Policy will continue to apply.
4. Data Retention and Security
4.1 Retention Period
All information is retained while your account is active. After an account is closed, certain information may be kept for a set period for legal, financial and regulatory purposes.
4.2 Technical Security
good111 uses industry-standard technology to protect your information. Data transmission is secured through SSL encryption. Information stored on servers is kept in encrypted form, and firewalls and security protocols are used to prevent unauthorised access.
4.3 Administrative Security
Only authorised staff are granted access to user information on a need-to-know basis. All staff are bound by confidentiality agreements and trained in data security.
5. User Rights
As a good111 user, you have the following rights over your own information:
5.1 Right to Access
You may contact us at any time to find out what information good111 holds about you.
5.2 Right to Correction
If your account contains incorrect or outdated information, you may request that it be corrected. Most information can be edited directly from account settings.
5.3 Right to Deletion
In certain circumstances you may request that your personal information be deleted. However, it may not always be possible to delete all information where legal or financial records must be retained.
5.4 Right to Object to Processing
You may object to your information being used for marketing or personalised advertising purposes. We will act on such requests as promptly as possible.
5.5 Right to Data Portability
You may request a copy of the information you have provided in a readily readable format, which can be transferred to another platform if needed.
6. Minors and Age Verification
All casino and betting activity on good111 is for persons aged 21 and above only. We do not knowingly collect any information from minors. Age is verified at registration and additional identity documents may be requested if necessary.
If it comes to our attention that information has been collected from a minor, we will delete it immediately and suspend the relevant account. To learn more, visit our About Us page, which contains detailed information about good111's principles and commitments.
7. International Data Transfers
good111's servers may be located in various countries. Even if your information is transferred outside Bangladesh, the standard of protection described in this Policy will remain the same. We ensure that the level of data protection does not decrease in any way during international transfers.
8. Third-Party Links and Services
Content on the good111 platform is provided through game suppliers such as Pragmatic Play, PG Soft, Evolution, JILI and Spribe. These third parties have their own privacy policies, and when you visit their platforms directly, their own policies apply. good111 is not responsible for how third parties use information.
9. Policy Changes
good111 reserves the right to update this Privacy Policy as needed. If any significant changes are made, you will be notified via your registered email or a platform notification. If you continue to use the platform after changes have been made, you are considered to have accepted the updated Policy.
The date of the most recent change to this Policy will be noted at the top of the page. Contact our support team if you would like a copy of a previous version. You can also visit our FAQ page for answers to common questions.
10. Contact
If you have any questions, comments or requests about this Privacy Policy, contact good111 through the following: