For ages 21+

good111's commitment to responsible gaming

good111 is committed to the mental and financial wellbeing of every user, guided by the principle that gaming should never go beyond the bounds of entertainment. Limit-setting, self-exclusion, and all avenues of support are available here.

21+ Age limit
24/7 Live chat support
100% Set your own limits

What responsible gaming is and why it matters

Casino and sports betting is a form of entertainment — not a reliable way to earn extra income. good111 believes every player should play within a defined budget and time limit. When gaming causes worry instead of enjoyment, that is the time to take notice.

good111's Terms and Conditions clearly state that the platform is only for persons aged 21 or older. Age is verified at the time of account registration, and any account found to belong to a minor is closed immediately.

Treat gambling as entertainment, not as a profession or source of income. No bet comes with a guarantee of winning — stay within what you can afford to lose. More detailed information on responsible gaming can be found in good111's FAQ section.

Hiding your gambling from family or friends, placing larger bets to recover lost money, or using household funds for betting — these are warning signs. If you notice these signs, take action yourself and contact good111's support team.

21+

Age limit is mandatory

All good111 services are strictly prohibited for anyone under 21 years of age.

  • Set a budget before you play
  • Keep to a time limit and take breaks
  • Do not try to chase losses
  • Do not play while drinking or feeling low
  • Activate self-exclusion if needed
  • Never treat gaming as a profession

Tools to keep yourself protected

good111 gives users the ability to set their own limits. These tools can be activated at any time through account settings or by informing the support team directly.

Deposit limit

Set a maximum deposit amount per day, week, or month. Lowering the limit takes effect immediately; increasing it requires a 24-hour wait.

Session time limit

Decide in advance how long you will play in one session. When the set time is up, the session ends automatically and login is temporarily disabled.

Loss limit

Once you have lost a set amount, betting stops automatically for that day. This limit protects you from greater losses driven by emotion.

Time out

If you want a short break, temporarily deactivate your account for anywhere from 24 hours to 30 days. You will not be able to log in during this period, but your balance will remain secure.

Self-exclusion

To stop playing for an extended period, activate permanent self-exclusion. Once active, support team approval is required to reactivate the account.

Reality check notifications

A message will appear at regular intervals showing how long you have been playing and your win/loss record. This notification helps you stay aware.

To activate any of the tools above, send a message to good111's 24/7 live chat or submit a request by email — the team is ready to help in both Bengali and English.

Recognise the warning signs

If any of the situations below feel familiar, that is a signal that you or someone you know may need help.

Spending beyond your budget

Withdrawing money from household expenses, debt repayments, or emergency savings to bet — this is a serious warning sign.

Chasing losses

Placing ever-larger bets after a loss to try to win the money back — once caught in this cycle, losses grow quickly.

Hiding behaviour

Keeping your gambling secret from family or friends, or lying about it — this is often a sign of a bigger problem.

Stress and low mood

Feeling restless when you cannot play, struggling to concentrate, or having trouble sleeping — do not ignore these signs.

Where to get help

Seeking help is not weakness — it is the right decision. The options below are always open to you.

good111 live chat support

Chat with good111's live chat in Bengali seven days a week, twenty-four hours a day. Whether you need to set a limit, temporarily close your account, or just talk to someone — the support team is always ready.

Email Support

If you prefer to make a written request, send a message to good111's support email. The team provides assistance in both Bengali and English. Our contact details can be found on the About Us page.

Family and professional advice

  • Talk openly with a trusted family member or friend
  • Consult a psychologist or counsellor
  • Reach out to a local mental health centre
  • Seek specialist support for problem gambling addiction

Protection of minors

good111 strictly prohibits anyone under 21 from opening an account or playing. Proof of age is requested during account verification, and suspicious accounts cannot withdraw without verification.

If teenagers live in your home and use your devices, log out after every session. Do not share your password, and enable parental controls on your device if needed.

good111's Privacy Policy explains in detail how user information is kept secure and how minors are kept away from data processing.

good111's commitments

  • Age verification required at registration
  • Suspicious accounts temporarily suspended
  • Data secured with SSL encryption
  • Self-exclusion takes effect immediately
  • Support team trained in responsible gaming
  • Deposit limit reductions applied instantly
  • Withdrawals blocked without proof of age

Responsible gaming FAQ

To activate self-exclusion, send a message to good111's 24/7 live chat or submit a request by support email. Once the request is received, the account is deactivated very quickly. No promotional messages are sent during the exclusion period. Reactivation requires approval from the support team and completion of the set break period.

Yes, but an increase to your deposit limit does not take effect immediately — a 24-hour waiting period is required. This delay is intentional, to prevent decisions made in the heat of the moment. Lowering the limit, however, takes effect instantly.

Your account balance remains fully secure during self-exclusion. Once the exclusion is lifted, you can contact the support team to complete the withdrawal process. No betting or deposits are possible while the exclusion is active.

Yes. If a family member is showing signs of problem gambling, you can notify good111's support team. The support team will handle the matter confidentially and help take the necessary steps.

No. You must be at least 21 years old to open an account on good111. Those aged 18, 19, or 20 are also not eligible to use good111. If an age verification inconsistency is found, the account is closed immediately.

Yes, problem gambling is recognised as a mental health condition. It is not a character flaw — professional help is effective. Speak with a psychologist or counsellor. Family support and timely action are the most helpful factors in overcoming this problem.